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Start kit ship time...

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3 comments

  • Scott Kolek

    Hello, does anyone work here? Requests go unanswered for days, this one and via the tech support channel, not a good sign for a startup... :(

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  • Steve Statler

    Hi Scott,

    I apologize for the delay in answering your question.

    We currently have a backlog of orders which we are working to clear.  There is currently a 3-4 week lead time between ordering and shipment for orders here in the US.   We would like it to be shorter, and it will be in the future. We are bringing on more staff and outsourcing fulfillment to get there.

    Thanks for your interest,

    Steve

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  • Scott Kolek

    OK, thank you, unfortunate.. :(

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