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Unable to read Work With Wiliot Bridges Single-Band on Wiliot Cloud

Comments

6 comments

  • Connie Wu

    Hi Aldi,

    In order to see your Single Band Bridge on our management portal, you will need a Works with Wiliot Gateway. Can you please confirm if you have Works with Wiliot Gateway?

    In the app, you will not be able to "read" the bridges. Currently, you can only update the firmware for the bridges through the app.

    Can you please let us know what you wanted to see with the bridge? We'll be able to assist you better if we know what you are trying to achieve.

     

    -1
  • ALDI LESMANA

    Yes, I have work with Wiliot Gateway (Fanstel Gateway).

    I want to register work with Wiliot bridge single-band on management portal-gateway.

    I also want to use single-band IoT Pixels integrated with Work with Wiliot bridge single-band, Fanstel gateway, and then to Wiliot Cloud.

    0
  • Connie Wu

    Hi Alid,

    I've raised a support ticket for you so our team can further assist you with this issue.

    Thanks!

    0
  • ALDI LESMANA

    where I can wait for your feedback?

    0
  • Connie Wu

    Hi Aldi, 

    The ticket is currently with our support team and you will receive an email from them within the next 24 hours.

    0
  • ALDI LESMANA

    Ok, I am waiting for feedback from your support team.

    0

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