Partner Kit Wiliot Pixels not visible by bridge & gateway
As part of the Partner kit we received Wiliot Pixels which are listed on our Management portal under "Tags".
We have them setup in the 3-tier arrangement;
Wiliot Pixel -> Energous VN25 Bridge (received with the start kit) -> Wiliot iOS app.
However, these pixels do not appear when placing them in the FoV of the energous bridge. We have confirmed the setup works by placing a reference pixel in FoV as well (a pixel that was received as part of the starter kit - all listed under the same account)
Looking for assistance on how to make these partner kit pixels visible, thanks
I've created a support ticket for you so we can collect more info in order to understand what is causing this issue.
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