
Connie Wu
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Activity overview
Latest activity by Connie Wu-
Connie Wu commented,
Official comment Hi Quan, In order to help you with this issue, we'll need more information and screenshots of the error you're seeing. Can you please send more info on what the error message is to support@wiliot.c...
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Connie Wu commented,
Hi Eric, Our location module is not ready in the app just yet. It will be ready to use in our next version. For our Platform, it should be ready to use. Can you please submit a ticket to support@wi...
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Connie Wu commented,
Hi Marc, Our article here can help answer your question: https://support.wiliot.com/hc/en-us/articles/360063888133-What-is-the-range-
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Connie Wu commented,
Hi Eric, To see location, that requires additional set up by the user using our Platform if you want to enable this feature. You can follow the instructions here: https://support.wiliot.com/hc/en-u...
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Connie Wu commented,
Hi Willem, For tag transfer requests, please send an email to support@wiliot.com with this info so they can further assist you. Thanks!
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Connie Wu commented,
Hi Tony, You can learn more about the data our Pixels transmit here: https://support.wiliot.com/hc/en-us/articles/360025587633-IoT-Pixel-Ephemeral-ID-Format-Details
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Connie Wu commented,
Hi Sudhanshu, If a Wiliot Pixel is not being energized, it will not be sending events to our Cloud. So if you are done using the Pixel, you can turn off your Bridge or move the Pixel far enough awa...
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Connie Wu commented,
Hi Eric, Correct, our coffee cup asset only measures temperature and location. Your other cardboard sample assets should be working now as well.
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Connie Wu commented,
Hi Eric, Apologies that you're experiencing this issue. There is an issue with our backend and your Coffee Cup asset should appear now. For the Cardboard Sample assets, our team is currently workin...
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Connie Wu commented,